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Being open and honest when things go wrong
The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.
Quality policy
We are committed to providing quality services to our stakeholders, learning from feedback and driving continuous improvement.
Maintaining professional boundaries
As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.
Inappropriate relationship with patient
Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.
HCPC fitness to practise annual report 2023-24
This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.
Unsafe clinical practice
Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.
What has changed
Find details of the revised standards of conduct performance and ethics, and how they compare to the current standards.
Disclosing information with consent
In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.