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What information is confidential?
Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential
Reviewing your application
We'll check if your application is complete and all your documents are certified correctly
Our expectations for your record keeping
This page covers what you should record, in what format and when. It also covers how records should be stored.
What equality, diversity and inclusion means to us
We intend that everybody should be equally able to access our services and be treated fairly and supported when doing so
Appealing a decision
Information on your right to appeal a decision and how to do so.
A registrant's responsibility to maintain appropriate boundaries
Registrants establish and maintain that trust by treating service users with dignity and respect and involving them in decisions about their care.
Health and character declarations
Guidance for applicants and registrants on why we ask for information about your health and character, when you would need to provide it, what you'd need to provide and how it would be assessed.
Verifying your information
We'll contact your education provider, any relevant regulatory or professional bodies and any professional referees to verify your details
Request approval for a programme
Which forms to fill out to request approval, and what happens next.
Previous editions
Find previous editions of our Partner newsletter