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Service user and carer involvement
What we are looking for when you involve service users and carers in your programme
Maintaining professional boundaries
As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.
COVID-19: Information for registrants
We are encouraging registrants to keep up-to-date with all information and guidance
HCPC fitness to practise annual report 2023-24
This annual report provides an account of our work investigating fitness to practise (FTP) concerns raised with us across the 15 professions we regulate.
Disclosing information with consent
In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information
Being open and honest when things go wrong
The requirement to be open and honest, otherwise known as the duty of candour, is part of the standards of conduct, performance and ethics.
Failure to maintain adequate records
Case study: An occupational therapist’s employer raised concerns relating to their clinical practice and conduct, following a number of incidents relating to nine different cases.
Guidance on conduct and ethics for students
This document gives students on approved programmes information about our standards of conduct, performance and ethics.
Inappropriate relationship with patient
Case study: A psychologist’s employer raised concerns that the registrant had taken a service user on a trip involving an overnight stay in a shared hotel room, bought the service user alcohol and appeared to be under the influence of alcohol in the presence of the service user.
Unsafe clinical practice
Case study: A biomedical scientist’s employer raised concerns following an incident where the registrant failed to follow procedure. When processing samples, the registrant failed to prevent contamination, which led to inaccurate results.