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As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

We want to continually improve our support for education providers in meeting our regulatory requirements, and delivering the best programmes they can. A key part of our work is making sure we understand the experience of those going through education programmes.

How we continue to implement steps to make sure we treat English and Welsh equally when communicating with the public in Wales

We use a risk model which allows us to be consistent in the application of our standards and processes.

How we continue to implement steps to make sure we treat English and Welsh equally when communicating with the public in Wales

The new model aims to deliver proportionate and flexible regulatory action through a more intelligent use of data and a risked based approach to education programme assurance

We are calling on employers, managers, education providers, professional bodies and unions to prevent these behaviours from happening, and to encourage greater reporting when they do. As a regulator of 15 different professions, the HCPC has a role to play too.

You can use your online account to download a list of the payments you've made to us since October 2020.

One of the core principles of our quality assurance approach is to use data and intelligence in our decision-making.

We recently released updates to our standards of proficiency, which come into effect on 1 September 2023.

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public.